Website Privacy Policy

Last modified: January 22, 2024

Introduction

Joshua Tree Experts (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the websites www.JoshuaTreeExperts.com and www.treecarefranchising.com (collectively, the “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

on the Website;
in e-mail, text, and other electronic messages between you and Company or otherwise related to the Website;
through mobile and desktop applications you download from the Website which provide dedicated non-browser-based interaction between you and the Website; and
when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

use offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to - or be accessible from or through - the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Website. By accessing or using the Website, you agree to this Privacy Policy. This policy may change from time to time (See Changes to Our Privacy Policy below.) Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on the Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of the Website, or provide any information about yourself to us, including your name, address, telephone number, e-mail address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at info@joshuatreeexperts.com.

Residents of certain states under 13, 16, or 18 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your State Privacy Rights for more information.

Information We Collect about You and How We Collect It

We collect several types of information from and about users of the Website, including:

information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, service requested, geographic information, financial information, and any other identifier by which you may be contacted on-line or off-line;
that is about you but individually does not identify you; and/or
about your internet connection, the equipment you use to access the Website, and usage details.

We collect this information

directly from you when you provide it to us; and
automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through Cookies, web beacons, and other tracking technologies.

Information You Provide to Us

The information we collect on or through the Website may include:

information that you provide by filling in forms on the Website. This includes information provided at the time of registering to use the Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with the Website;
records and copies of your correspondence (including email addresses) if you contact us;
your responses to surveys that we might ask you to complete for research purposes;
details of transactions you carry out through the Website, the business related to Company, and of the fulfillment of your orders and the related services provided. You may be required to provide financial information before placing an order through the Website; and
your search queries on the Website.

You may also provide information to be published or displayed (hereinafter, “Posted”) on public areas of the Website or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted and transmitted to others at your own risk. We cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot - and do not - guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect through Automatic Data Collection Technologies

As you navigate through - and interact with - the Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

details of your visits to the Website, including traffic data, location data, logs, and other communication data, and the resources that you access and use on the Website; and
information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect may automatically include personal information and we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve the Website and to deliver a better and more personalized service, including enabling us to

estimate our audience size and usage patterns;
Store information about your preferences, allowing us to customize the Website according to your individual interests;
speed up your searches; and
recognize you upon your return to the Website.

The technologies we use for this automatic data collection may include

Cookies (or browser cookies). A Cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse Cookies, our system will issue Cookies when you direct your browser to the Website. For information about managing your privacy and security settings for Cookies, see Choices about How We Use and Disclose Your Information below.
Web Beacons. Pages of the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company to count users who have visited those pages or opened an e-mail, and for other related website statistics (i.e., recording the popularity of certain website content and verifying system and server integrity).

Third Party Use of Cookies and other Tracking Technologies

Some content or applications (including advertisements) on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use Cookies alone, or in conjunction with, web beacons and other tracking technologies to collect information about you when you use the Website. The information they collect may be associated with your personal information or they may collect information (including personal information) about your on-line activities over time, across different websites and other on-line services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt-out of receiving targeted advertising from many providers, see Choices about How We Use and Disclose Your Information below.

How We Use Your Information

We use the information we collect about you or information that you provide to us, including any personal information:

to present the Website and its contents to you;
to provide you with information, products, or services that you request from us;
to fulfill any other purpose for which you provide this information;
to provide you with notices about your account and login;
to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
to notify you about changes to the Website or any products or services we offer or provide through it;
to allow you to participate in interactive features on the Website;
in any other way we may describe when you provide the information; and
for any other purpose with your consent.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on - or otherwise interact with - an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this Privacy Policy

to our subsidiaries and affiliates;
to contractors, service providers, and other third parties we use to support our business;
to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Joshua Tree Expert’s assets, whether as an ongoing concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Joshua Tree Experts about the Website users is among the assets transferred;
to fulfill the purpose for which you provide this information. For example, if you give us a name, address, phone number, e-mail address, and service information to use the “Refer a Friend” feature of the Website, we will transmit the contents of that information to the recipients;
for any other purpose disclosed by us when you provide the information; and
with your consent.

We may also disclose your personal information

to comply with any court order, law, or legal process, and to respond to any government or regulatory request;
to enforce or apply our Terms of Use and other agreements, including for billing and collection purposes; and
if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Joshua Tree Experts, our customers, or others; this includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices about How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when Cookies are being sent. If you disable or refuse Cookies, please note that some parts of this site may then be inaccessible or not function properly.
Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by hitting the “Unsubscribe” link in the e-mail footer or by sending us an e-mail stating your request to info@joshuatreeexperts.com. This opt-out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience, or other transactions.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by info@joshuatreeexperts.com. For this opt-out to function, you must have your browser set to accept all browser cookies.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt-out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Residents of certain states may have additional personal information rights and choices. Please see Your State Privacy Rights below for more information.

Accessing and Correcting Your Information

You may send us an e-mail at info@joshuatreeexperts.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages or may have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms of Use.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to

confirm whether we process their personal information;
access and delete certain personal information;
correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah);
data portability;
opt-out of personal data processing for
targeted advertising (excluding Iowa);
sales; or
profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah); and
either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights or to appeal a decision regarding a consumer rights request, you may send us an e-mail at info@joshuatreeexperts.com.

To learn more about California residents’ privacy rights, visit www.oag.ca.gov/privacy/ccpa. California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of the Website/App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@joshuatreeexperts.com or write us at 310 Center Street, Stockertown, Pennsylvania 18083. To learn more about consumer privacy rights in other states and how to exercise them, visit your state’s website regarding privacy rights in your state.

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sales opt-out rights may submit a request to info@joshuatreeexperts.com or write us at 310 Center Street, Stockertown, Pennsylvania 18083.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on servers owned, operated, and controlled by third party providers.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Website, you are responsible for keeping this password confidential. We ask that you do not share your password with anyone. We urge you to be careful about giving out information in public areas of the Website such as message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Website Home page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the e-mail address specified in your account and/or through a notice on the Website Home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable e-mail address for you, and for periodically visiting the Website and this Privacy Policy to check for any changes.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, or to register a complaint or concern, contact us by e-mail at info@joshuatreeexperts.com or write us at 310 Center Street, Stockertown, Pennsylvania 18083.

SMS Privacy Policy

Last modified: February 10, 2025

This Privacy Policy (“Policy”) describes how Joshua Tree Experts and its affiliates (collectively, “JTE,” “we,” “our,” “us”) collects, uses, and discloses the personal information we obtain about individuals who use our website https://www.joshuatreeexperts.com/, our mobile applications, or provide us information to become a franchisee (collectively, our “Services”).

By using our Services or otherwise providing personal information to us, you agree to our Terms of Use and our privacy practices as described in this Policy.

SMS Policies

When you submit your mobile number through our website or via advertising platforms like Google, Facebook, LinkedIn, or others, you consent to receiving text messages (SMS/MMS) from us. These messages might include essential communication for scheduling appointments, as well as promotions, special offers, coupons, or other relevant information.

You have the right to opt out of receiving our messages at any time by texting “STOP” to our number. Upon receiving your “STOP” request, we will send you a confirmation message to verify that you have successfully unsubscribed. Following this, you will cease to receive any further SMS messages from us. Should you decide to opt back in, you can re-subscribe by following the original subscription process or by texting “START” or “JOIN” to us, resuming the receipt of our messages.

Should you encounter any problems, simply text “HELP” for assistance.

Please be aware that your neither we nor your mobile carrier are responsible for any delayed or undelivered messages.

Standard message and data rates may apply to all messages exchanged, and you may receive up to 10 messages per month from us, potentially more if you engage in text conversations with our team.

For any questions related to your text or data plan, it is recommended that you reach out directly to your wireless service provider.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Personal Information We Collect
Cookies and other Tracking Technologies
Information From or About Other Parties
Sources from Which We Collect Personal Information
Our Purposes for Collecting Personal Information
Retention of Personal Information
Your Choices
How We Disclose, Share, and Sell Personal Information
United States Privacy Rights
Social Media and Other Online Services
Additional Information about Our Mobile Application
Security
Changes to This Policy
How To Contact Us

1. Personal Information We Collect

In this Policy, “personal information” (a/k/a “personal data”) means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. Personal information does not include information that is publicly available as defined by applicable privacy legislation or is anonymized.

Generally, we may collect the following categories of personal information, note that the personal information we collect about you may vary depending on the nature of your interactions with us and may not include all of the examples listed below.

Identifiers, including real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, driver’s license number, passport number, state identification card number, or other similar identifiers.
Personal information described in Cal. Civ. Code § 1798.80(e), including name, physical characteristics or description, address, telephone number, driver’s license number, passport number, state identification card number, education, employment, bank account number, credit card number, debit card number, or other financial information.
Characteristics of protected classifications under California or federal law, including age and date of birth, race, ancestry, ethnic origin, sex, gender, medical condition, and disability.
Commercial information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Internet or other electronic network activity information, including internet, or other similar activity, browsing history, search history, application logs, device data and registration, and information regarding your interactions with our websites, applications, or advertisements.
Geolocation data, including location data inferred from your device IP address.
Audio, electronic, visual, thermal, olfactory, or similar information, including closed-circuit audio/video, photographs and video of you, and audio collected when you interact with us by telephone.
Inferences used to create a profile reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Sensitive Personal Information. The categories of personal information we may collect include the following categories of sensitive personal information:
- Account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account.
- Personal information that reveals a consumer’s precise geolocation (location within a radius of at least 1,850 feet).
- Personal information that reveals a consumer’s racial or ethnic origin, religious or philosophical beliefs, or union membership.
- Personal information collected and analyzed concerning a consumer’s health.

2. Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect and store information about your interactions with our Services, including information about your browsing behavior. Our Services support third-party cookies placed by our service providers and third parties, such as advertising partners. This means that our service providers and advertising partners can collect and use information regarding your interactions with our website as further detailed below.

Cookies are small files that a website transfers to your device through a web browser that enable the website’s or a third party’s systems to recognize your device and capture and remember certain information. Web beacons (also known as tracking pixels) are tiny graphics embedded invisibly on a webpage or in an email that may be used to deliver or communicate with cookies, to count users who have visited certain pages, and to understand usage patterns. In general, our website uses cookies and other tracking technologies as follows:

Where necessary to run our website.
To optimize the functionality of our website.
For analytics purposes.
For purposes of ad targeting and marketing.
To determine if our email messages have been opened and acted upon

For more information on using browser settings to reject cookies, please visit www.allaboutcookies.org. You should note that rejecting cookies in your browser settings may mean that any preferences you set on the Services will be lost and that the Services may not work as well.

Online Advertising. Our website collects information about you in order to target advertisements to you when you browse the internet or use social media.

Analytics. We use analytics tools including Google Analytics to analyze how you interact with our Services. This software may collect information such as your IP address, location, operating system, access time, duration of visit, and actions you take on our website. Google Analytics is owned and controlled by Google LLC. Data collected by Google is subject to its privacy policy. You may opt-out of having your website activity made available to Google Analytics by installing the Google Analytics browser add-on, available here.

We do not control third party tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
Do Not Track Signals. Our Services does not respond to “Do Not Track” signals sent by browsers, mobile devices, or other mechanisms.

3. Information From Or About Other Parties

Personal information may be provided by you, on our Services via message boards, chat, profile pages and blogs and other services to which you are able to post information and materials, which we may (but are not obligated to) supply through or in connection with the Service. Please note that any information you post or disclose through these Services will become public information (including any social sharing activity). By connecting your Service account and your social media account you authorize us to disclose information to your social media account provider, and you understand that the use of the information we share will be governed by the social media site’s privacy policy.

If you submit any personal information relating to other people to us or to our service providers in connection with the Service, you represent that you have the authority to do so and to permit us to use the information in accordance with this Policy.

4. Sources from Which We Collect Personal Information

Generally, we collect the categories of personal information described above from the following categories of sources:

Directly from you.
From our independently owned and operated franchisees.
Automatically when you use our Services.
When you interact with us by telephone.
From service providers that help us to run our business (such as those that host or support the Services, provide analytic, communications, marketing, or data storage services, or otherwise perform functions on our behalf).
From third parties, which may include internet service providers, ad networks, social networks, and individuals who may submit personal information about you.
Derived from other information we collect.

5. Our Purposes for Collecting Personal Information

Generally, we collect personal information or sensitive personal information for the purposes described below. The specific purposes for which we collect your personal information may vary depending on the nature of your relationship with us.

To communicate with you, respond to your inquiries, fulfill your requests, and complete your purchases.
To provide you with customer service.
To provide our Services.
To send administrative information to you.
To provide operational, analytical, and other support for our Services and franchisees.
As part of our application process for potential franchisees, and relationship with current franchisees.
To send marketing, promotions, and advertisements.
To personalize your experience on the Service by presenting products and offers tailored to you.
To facilitate social media platform sharing functionality.
To personalize your use of the Service by customizing exercises or other fitness content.
To allow you to participate in sweepstakes, contests, and similar promotions and to administer these activities.
To conduct, audits, fraud monitoring, and prevention.
To develop new products, improving or modifying our Service, identifying usage trends, data analysis, determining the effectiveness of promotional campaigns, and operating and expanding business activities.
To comply with applicable laws and regulations.

We may use sensitive personal information to provide our Services, comply with government reporting requirements and other legal obligations, to manage the security of our property, systems, and your account, and to provide reasonable accommodations.

In addition to the purposes described above, we may use and disclose any category of personal information or sensitive personal information we collect to respond to law enforcement requests, or as otherwise required or authorized by applicable law, court order, or governmental regulations; to protect our rights and interests and those of others (including our franchisees); to resolve any disputes; to enforce our policies; and to evaluate or conduct a merger, sale, or other acquisition of some or all of our assets. We also reserve the right to use personal information we collect for any other purpose identified in an applicable privacy notice, click-through agreement, or other agreement between you and us, or otherwise with your consent.

6. Retention of Personal Information

We keep the categories of personal information described above for as long as is necessary or permitted for the purposes described in this Policy or otherwise authorized by law. This generally means holding the information for as long as one of the following apply:

Your personal information is reasonably necessary to manage our operations, to manage your relationship with us, or to satisfy another purpose for which we collected the information.
Your personal information is reasonably necessary to carry out a disclosed purpose that is reasonably compatible with the context in which the personal information was collected.
The personal information is reasonably required to protect or defend our rights or property (which will generally relate to applicable laws that limit actions in a particular case).
As we are otherwise required or permitted to keep your personal information by applicable laws or regulations.

Where information is used for more than one purpose, we will retain it until the purpose with the latest period expires. For more information about our retention practices, please contact us using the contact details below.

7. Your Choices

Updating Your Information. If you wish to update the personal information you have provided to us, you may do so by logging in to your account or by contacting us.

Marketing Emails. You may unsubscribe from marketing email communications by following the unsubscribe instructions contained in any email you receive from us. We may still send you administrative emails about your account or any product you have requested or received from us.

Mobile Application. If you no longer wish to provide us with information through our mobile application, you may delete or deactivate your account through the app.

Text Messages. If you no longer wish to receive promotional or marketing text messages from us you may unsubscribe by replying with the word “STOP” to a text message from us.

8. How We Disclose, Share, and Sell Personal Information

Disclosures for a Business or Commercial Purpose
We may disclose personal information to our service providers, franchisees, and business partners for business purposes as follows:

Personal Information:

Processing your transactions, purchases, or your requests for products or services.
Performing services (including processing, maintaining, or collecting personal information) on our behalf (e.g., fulfilling and delivering orders, customer service, processing requests or transactions, processing payments, supporting our promotions, and providing communications, technical, analytical, auditing, web hosting, cloud hosting and application support, support for our vendor management, or other services on our behalf).
To offer or provide you goods and services through the Service.
Conducting sweepstakes, contests, and similar promotions.
Auditing related to ad impressions.
Ensuring security and integrity of personal information.
Debugging to identify and repair errors that impair existing intended functionality.
Providing advertising and marketing services.
Undertaking activities to verify or maintain the quality or safety of our Services.
To comply with applicable laws and regulations.
Detecting or protecting against malicious, deceptive, fraudulent, or illegal activity.

Sensitive Personal Information:

To provide our Services or fulfilling your requests.
To comply with applicable laws and regulations.
To manage the security of our property and systems.
To protect the security of our Services and your account.
To detect and prevent fraud against you and/or us.

Sales and Sharing of Personal Information:

Although we do not sell personal information in exchange for money, some of the ways in which we share personal information for advertising or analytics may be considered “sales” or “sharing” under U.S. state privacy laws. Listed below are the categories of personal information we share for purposes of targeted/cross-context behavioral advertising or otherwise “sell” for non-monetary consideration. We do not have actual knowledge that we sell or share the Personal Information of consumers under 16 years of age. If you would like to opt out, please see the information below for your state of residence.

Category of Personal Information:

Identifiers.
Personal Information described in Cal. Civ. Code § 1798.80(e).
Commercial Information.
Internet or other electronic network activity information.
Geolocation Data.
Inferences.

Categories of Third Parties to which Information was Sold or Shared:

Advertising companies.
Social networks.
Business partners.

Purposes for Selling/Sharing:

For marketing, advertising, certain types of analytics or similar purposes.
To show you relevant ads while you browse the internet or use social media.
To provide operational, analytical, and other support for our business partners.

9. United States Privacy Rights

If you are a resident of California, Colorado, Connecticut, Virginia, or Utah you have the right to submit certain requests relating to your personal information as described below. To exercise any of these rights, please submit a request through our info@joshuatreeexperts.com email or call us at (833) 583-8733. Please note that if you submit a privacy rights request you will be asked to provide 2 to 3 pieces of personal information that we will match against our records to verify your identity. You may designate an authorized agent to make a request on your behalf; however, you will still need to verify your identity directly with us before your request can be processed. An authorized agent may submit a request on your behalf using the webform or toll-free number listed below.

Submitting Requests Relating to Your Personal Information

10. California Privacy Rights

This section supplements the other parts of our Policy and provides disclosures for California residents under the California Consumer Privacy Act (the “CCPA”).

Right to Know. You have the right to know what personal information we have collected about you, which includes:

The categories of personal information we have collected about you, including:
- The categories of sources from which the personal information was collected.
- Our business or commercial purposes for collecting, selling, or sharing personal information.
- The categories of recipients to which we disclose personal information.
- The categories of personal information that we sold, and for each category identified, the categories of third parties to which we sold that particular category of personal information.
- The categories of personal information that we disclosed for a business purpose, and for each category identified, the categories of recipients to which we disclosed that particular category of personal information.
The specific pieces of personal information we have collected about you.

Right to Delete. You have the right to request that we delete personal information we collected from you, subject to certain exceptions. Where we use deidentification to satisfy a deletion request, we commit to maintaining and using the information in deidentified form and will not attempt to reidentify the information.

Right to Correct Inaccurate Information. If you believe that personal information we maintain about you is inaccurate, you have the right to request that we correct that information.

Right to Opt Out of Sales and Sharing of Personal Information. We do not sell personal information or share personal information for cross-context behavioral advertising. As a result, there is no need to opt out of such activities.

Right to Limit Use and Disclosure of Sensitive Personal Information. We do not use sensitive personal information for purposes to which the right to limit use and disclosure applies under the CCPA.

Right to Non-Discrimination for the Exercise of Your Privacy Rights. If you choose to exercise any of your privacy rights under the CCPA, you also have the right not to receive discriminatory treatment by us.

Notice of Financial Incentive. This notice of financial incentive applies to certain promotions such as discounts and special offers. We reserve the right to terminate promotions or any other offers at any time at our sole discretion. Participation requires you to provide some personal information, such as identifiers (e.g., name, email address, telephone number, zip code).

Incentive Offered: Based on your provision of information, you may receive discounts and special offers, including two complimentary sessions.
Material Terms: The categories of personal information collected includes identifiers (e.g., name, email address, telephone number, zip code).
How to Opt-In: You can opt in to the promotion by providing your identifiers on the Services.

We have made a good faith estimate that the value of California residents’ personal information provided in connection with our promotions is equivalent to the relevant expenses related to the collection and retention of that personal information. Any difference in price or benefits provided to customers who participate in our rewards programs is reasonably related to the value of the personal information provided. By providing personal information for one of our promotions, you consent to any financial incentive associated with that program. You have the right to withdraw from the financial incentive at any time by cancelling your participation in the promotion. To cancel your incentive please contact us at info@joshuatreeexperts.com or (833) 583-8733.

11. Other State Privacy Rights

This section supplements the other parts of our Policy and provides additional information for residents of Colorado, Connecticut, Virginia, and Utah. If you are a resident of California, please review our California-specific disclosures above.

We may process your personal information for targeted advertising and some of the ways that we disclose personal information may constitute a sale (as the term is defined in the applicable state privacy laws).

If you are a resident of Colorado, Connecticut, Virginia, and Utah, subject to certain conditions and restrictions set out in the applicable laws, you have the following rights with regard to your personal information:

Right to Access. You have the right to request access to and obtain a copy of any personal information that we may hold about you.

Right to Correct. You have the right to request that we correct inaccuracies in your Personal Information.

Right to Delete. You have the right to request that we delete personal information that we have collected from or obtained about you.

Right to Opt Out of Targeted Advertising. You have the right to request that we stop disclosures of your Personal Information for targeted advertising via cookies and tracking technologies by adjusting your cookie preferences through the “Do Not Sell or Share My Personal Information” link in the footer of this page.

Right to Opt Out of Sales. You have the right to opt out of our Sales of your personal information.

Right to Opt Out of Profiling. You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects. We do not use personal information to conduct profiling.

Right to Appeal. If you are unsatisfied with our actions related to the exercise of one of your privacy rights above, you may appeal our decision (Virginia, Colorado, and Connecticut only).

12. Social Media and Other Online Services

Our Service may provide links or otherwise facilitate access to external websites or online services that are operated by unaffiliated parties, including social media platforms, for your convenience. For example, if you “like” or “follow” us, or if you engage with our advertising on social media platforms where you complete a webform that is submitted to us, that personal information is governed by that social media platform’s privacy policy, which we do not own or control. This Policy does not apply to the practices of companies that we do not own or control. The information you provide through the social media platforms may be publicly displayed, and the party operating the social media platform may receive information about you and your use of our Services. Similarly, if you interact with us through those social media platforms, we may have access to information about you. You should review the terms, policies, and settings of the social media platforms you use to learn more about their data practices and adjust your settings accordingly.

13. Security

We have implemented commercially reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access or disclosure and improper use. Please note that despite our reasonable efforts, no security measure is perfect or impenetrable, therefore we cannot guarantee the absolute security of your personal information. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures.

14. Changes to This Policy

If we change this Policy, we will post those changes on this page and will modify the “Last Updated” date at the top of this Policy.

15. How to Contact Us

If you have questions about our privacy practices, please contact us as follows:

Toll-free call: (833) 583-8733

Email: info@joshuatreeexperts.com

Postal Mail: 310 Center Street, Stockertown, Pennsylvania 18083

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